A recall results when the NHTSA (National Highway Traffic Safety Administration) determines that a car part or equipment poses a significant safety hazard or doesn’t meet minimum safety requirements. This could be an issue with something as simple as your wiper blades to more serious problems with your vehicle’s brake system.
You may also have heard of Ford issuing a CSP (Customer Satisfaction Program). If your vehicle is part of a CSP, it means that a specific component or existing warranty qualifies for an upgrade.
Your safety on Edwardsville roads is important to Ford. Ford is quick to announce recalls and notifies affected owners by letter. This letter will contain detailed information about the Ford recall and provide you with Ford service centers in your area. You can also check to see if your vehicle is under recall by providing your VIN (Vehicle Identification Number) on Ford’s recall page.
Your VIN can also be used to determine if your Ford is part of a CSP. If you’re still unsure if your Ford is under recall or is part of a CSP, please don’t hesitate to contact us.
Absolutely. All you need to do is schedule an appointment with your local Ford service center in Highland and your repairs will be conducted at no cost to you. If you recently had your Ford repaired before an official recall was issued, you may be entitled to a refund. Simply provide your service receipts to the service manager at your local Ford dealership.
If your Ford is under recall, there’s no need to worry. You can count on our state-of-the-art service center to have you back on Glen Carbon roads in no time. If you have any questions about Ford recalls, please don’t hesitate to contact us. We’re here to help every step of the way.
